Frequently Asked Questions
Everything you need to know about shopping for your little ones at Luna Baby Store.
How do I know which size to buy for my baby?
We provide a detailed size chart on every product page. Since baby sizes can vary by brand, we recommend measuring your child's height and weight for the most accurate fit. If you are between sizes, we suggest sizing up to allow for growth.
What materials are used in Luna Baby clothing?
We prioritize comfort and safety. Most of our collections are made from 100% organic cotton, bamboo blends, and hypoallergenic fabrics to ensure they are gentle on sensitive newborn skin.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. We also offer expedited shipping options at checkout if you need your items sooner. You will receive a tracking number via email as soon as your order ships.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. If you received a gift or need a different size, you can easily initiate an exchange through our online portal.
How should I care for my Luna Baby garments?
To maintain the softness and quality of our fabrics, we recommend machine washing on a cold, gentle cycle with mild detergent. Tumble dry on low heat or hang to dry to prevent shrinkage.
Do you offer gift wrapping or gift cards?
Yes! We offer premium eco-friendly gift wrapping services and personalized notes that can be added at checkout. We also sell digital gift cards delivered instantly via email.