Returns & Exchanges
At Luna Baby Store, we want you and your little one to be completely happy with your purchase. If you are not satisfied, you can return unworn and unwashed items within 30 days of delivery.
1
Initiate Your Return
Visit our online portal with your order number and email address to select the items you wish to return.
2
Prepare the Package
Place the items in their original packaging with all tags attached to ensure a smooth inspection process.
3
Ship It Back
Affix the prepaid shipping label provided in your email and drop the package off at any authorized carrier location.
4
Receive Your Refund
Once our team inspects the items, we will issue a refund to your original payment method within 5-7 business days.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing